About your Pritchard Team
Mary J. Pritchard, president of Pritchard Group Insurance, specializes in employee benefits plans. As a full service independent agency, she also offers her clients auto/home, life, commercial, wellness, employee assistance programs and individual health policies. Mary is a traditionalist when it comes to the customer; servicing our clients is what Pritchard Group Insurance is all about.
Employers who have entrusted their benefits plans to Pritchard Group Insurance range from small to large and include a wide variety of business throughout the state of Arizona and beyond. The company’s expertise is to determine exactly what an individual or company needs and how to best fulfill those particular needs through the interview process. Client relationships are developed over a period of time. This provides the opportunity to understand the needs, develop appropriate benefits and implement those benefits.
Mary is active in the West Valley Alliance of Chambers of Commerce as well as the past chair of the Glendale Chamber. Mary takes great pride working on behalf of the Chambers and Small Businesses as an advocate to innovatively find and create viable solutions.
Don Hein comes to Pritchard Group Insurance with an extensive background in marketing and analysis. Building key relationships has always been a high priority in Don’s career, and at Pritchard Group Insurance, he has excelled at building those lasting relationships with clients and business leaders around the valley. You have to be able to build that trust level and once that has been established, great things can be accomplished. Customer service has been a top priority for Don throughout his business career. Don welcomes the opportunity to meet with you to discuss your insurance needs and to earn your trust and business.
Teresa Pickering has been with Pritchard Group Insurance for the past three years. As a key team member, Teresa is our lead customer service individual and first contact with our clients and potential clients. Teresa works tirelessly to work through issues from our clients or carriers and makes sure follow-up is completed to assure a satisfactory conclusion to the issue. Teresa has not missed a day at the office in the three years with Pritchard Group Insurance, a true testament to her dedication to her job and our clients.